Referral terms

These terms cover Ship Dubai referral codes. They sit alongside our terms and conditions, which apply to every booking. Ship Dubai is a trading name of SEND THERE FZCO ("we", "us"; DMCC licence DMCC-1045735; Unit BA2391, DMCC Business Centre, Level 1, Jewellery & Gemplex 3, Dubai, United Arab Emirates).

Using a friend's code

• A friend's code takes £10 off an order with us. Give it to us on WhatsApp before you pay.
• One referral code per order.
• The discount has no cash value and can't be exchanged, transferred or added after you've paid.
• You can't use your own code.

Sharing your code

• When someone new to us books their first order using your code and pays for it, we'll add £10 of credit for you once their payment is through. We'll let you know when it's added, without telling you who booked.
• They must be new to us: no earlier paid order with Ship Dubai or SendThere.
• To use credit, tell us when you book on WhatsApp and we'll take it off the price. It has no cash value and can't be transferred or exchanged.
• Credit doesn't expire while the scheme runs. You can use credit and a friend's code on the same order.
• If their order is cancelled or refunded, credit for it that you haven't used yet is cancelled.
• Some customers we invite to share codes for a larger amount of credit. If that's you, we'll tell you the amount when we invite you.

Share it with people you know

Your code is for friends, family and people you know. Please don't post it on voucher or coupon websites, in paid adverts, or on public pages to people you don't know. Creators who promote us publicly do so under a separate written agreement with us.

Misuse

We may cancel a code or credit if a code is misused, for example to refer yourself under another name, email or phone number, or if a code is shared in a way these terms don't allow, and we may remove a discount from an order you haven't paid for yet. Your own code, or one used by someone who shares your email address or phone number, doesn't earn credit.

Changes and ending the scheme

We may change these terms or end the referral scheme. We'll give reasonable notice of any change that is worse for you, and a change won't affect a discount already applied or credit you've already earned. If we end the scheme, we'll tell you, and you'll have at least 30 days to use any credit you have.

Your details

To run the scheme we record which code was used on an order and who it belongs to. Our privacy policy explains how we use and keep your details.

Contact

Questions about referral codes: email hello@shipdubai.co.uk or WhatsApp +971 58 588 6163.